{
  "schema": "madoo.example/v1",
  "id": "x02-support-inbox",
  "title": "X02 — A support inbox sorted in two languages",
  "summary": "Eight customer messages, in English and Italian, sorted by one Decide with a Model step each: the team, the urgency and whether the item arrived damaged. A message the model is not sure about goes to a person; only refund requests get a reply draft from a language model, the one paid writing step. The result is a work queue in JSON.",
  "guide": "https://testing-docs.madoo.ai/decisions/examples/x02-support-inbox/",
  "credits": "≈ 0.05",
  "preview": "diagram.svg",
  "workflow": {
    "file": "workflow.json",
    "name": "X02 — A support inbox sorted in two languages"
  },
  "run_inputs": "run-inputs.json"
}